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Goldman, Charles A, Grayson C Heffner, and Michael Kintner-Meyer. Impact of Enabling Technologies on Customer Load Curtailment Performance: Summer 2001 Results from NYSERDA’s PON 585 and 577 Programs and NYISO’s Emergency Demand Response Program. LBNL, 2002. LBNL-49858.

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Heffner, Grayson C, Mithra M Moezzi, and Charles A Goldman. Independent Review of Estimated Load Reductions for PJM’s Small Customer Load Response Pilot Project. Berkeley: LBNL, 2004. LBNL-54835.

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Heffner, Grayson C, Charles A Goldman, and Mithra M Moezzi. Innovative Approaches to Verifying Demand Response of Water Heater Load Control. 2005.

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