"Information and Telecommunication Technologies: The Next Generation of Residential DSM and Beyond." ACEEE Summer Study on Energy Effiency in Buildings . ACEEE, 1996. 13..
"Comparison groups on bills: Automated, personalized energy information." Energy and Buildings 38.8 (2006) 988-996. LBNL-1254E..
Impact of Information and Communications Technologies on Residential Customer Energy Services. Berkeley: LBNL, 1996. LBNL-39015..